Yes, nationwide. Same-day delivery in Cartagena & Turbaco for orders before 4 pm; 2–5 business days to the rest of the country by national courier, always in neutral packaging. See times by city on the shipping page.
Shipping across Colombia is free over $200,000. Below that, a flat $15,000 to any city. In Cartagena & Turbaco the delivery fee is confirmed over WhatsApp when you order.
No. Your order travels in a sealed neutral bag or box, no logos, no description of the contents. The waybill only reads “Amare”, and so does your bank statement.
Yes — your home, office, a trusted friend's place or a courier pickup point. You choose.
Yes. As soon as we dispatch, we send your tracking number on WhatsApp so you can follow the order online.
Bancolombia or Nequi transfer, PSE and debit/credit card via PayU, or cash on delivery nationwide (we handle it ourselves in Cartagena & Turbaco; via Interrapidísimo elsewhere, subject to availability).
Yes, nationwide. In Cartagena & Turbaco we handle it ourselves; everywhere else, cash on delivery via Interrapidísimo (coverage subject to availability in your municipality; we confirm over WhatsApp before dispatching). We also accept Bancolombia transfer, Nequi, PSE or card.
Yes. On your bank statement and the payment link the name is simply “Amare”.
All our products are brand new, factory sealed and made of body-safe, phthalate-free silicone. We never sell opened or repackaged items.
For hygiene we can't accept returns or exchanges of opened or used products, except for factory defects. If the seal is intact you can request an exchange within 5 days. Factory defects are replaced within 30 days. Full details on returns & warranty.
Wash before and after each use with warm water and mild soap, air-dry and store it in its pouch, separate from other toys. Use only water-based lubricant.
Perla (mini bullet) and Luna (wand) are the favorites to start: gentle, intuitive and quiet. For personal advice, message us on WhatsApp.